Currently, when opening the Forum in Safety Reports, an email is sent out to Investigation Personnel of which the email subject heading states: [Rep Ref No] Flight Occurrence Report XYZ Requires Action" and the email body states: "[Rep Ref No] Flight Occurrence Report XYZ requires action. User Surname, User Name has now opened the investigation into this report. The Safety group request that you review this report and submit your comments in the forum. This report can be accessed here. "
This can be confusing and misleading to individuals who are added as Investation Personnel in an overview capacity not knowing if this is an action specifically assigned to them. This email is also sent out to users added as Investigating Personnel even after the Forum has been opened.
Therefore, the following are requested:
Allow the Report Manager to elect if notification emails are to be sent out when adding new Investigation Personnel.
The ability to choose if these notification emails to the Forum should be sent.
The ability to customise the text of the email subject and content being sent out OR fix the existing emails with more accurate terminology such as:
When the Forum has been opened, the email content should state "....User Surname, User Name has now opened the forum for this report. The Safety group request that you review this report and submit your comments in the forum, if any."
When users have been added as Investigation Personnel after the Forum has been opened, the email content should state: "User Surname, User Name has added you to Investigation Personnel for [Rep Ref No] Flight Occurrence Report XYZ."
Ilette Pienaar
